What should I do if I can't find telecom provider of the overseas number in the app?
- thePAY
- Date 2023-12-08
- Hit 1338
thePAY e-load service relies on the availability of overseas telecom providers.
1. Double-check if the entered international number is correct.
2. Make sure that the international number is currently active and in use.
3. Keep in mind that certain telecom providers may not support top-up services.
4. For more detailed assistance, please contact our customer service at 1666-0146.
